We want to continue diving so we will have to adapt, in Puerto Lobos we have modified the way you are used to being cared for, we do the best we can, however, your observations will be very important to make you feel well cared for and safe. We are new to this business so we are eager to relearn.
We do not want to make you feel uncomfortable, however, we have to monitor your body temperature upon arrival, you and your luggage will also go through a simple disinfection process with a solution based on quaternary ammonium salts.
We ask that before leaving home you download the “Registration and Risk Assumption Form” from our download page http://puertolobos.net/downloads/ fill it out and send it to us along with an image of your diving certification and an official identification to the email firstname.lastname@example.org
The use of the mouth guard is mandatory during your entire stay, we promise to use it as well. Do not forget to bring some disinfectant in a presentation that allows you to always have it available
PLEASE CONSIDER THE FOLLOWING FOR YOUR VISIT:
1. We have limited access to the Dive Center to 18 people. Family members or friends are not allowed to accompany us during diving activities.
2. To avoid overcrowding inside the Diving Center, we ask you to keep a distance of one meter from others.
3. For your peace of mind and that of the group, we highly recommend taking an IgG antibody test against COVID 19 a couple of days before coming, otherwise follow the instructions below.
4. Do not enter the Puerto Lobos facilities if you have any of the following symptoms, which could be related to a COVID-19 infection:
5. If you have traveled in the last two weeks and if you have been in contact with people affected or potentially affected by COVID-19, please contact your doctor or hospital before coming.
As you already know, we have always tried to make your trip comfortable and relaxed by helping to load your luggage and equipment, as well as helping you with the assembly. Unfortunately this will not be able to continue; We will not touch any of your belongings, unless you clearly request it.
The washing tubs will have the same antibacterial soap that we have always used, in addition, an atomizer with an antibacterial solution of ammonium salts will be available in the washing area.
In the case of rental equipment, rest assured that it was washed and disinfected when you receive it, however, it is highly recommended for your peace of mind that you personally disinfect it again. All the equipment that you try on will be disinfected again in case it has not been adapted to your size or comfort.
You will not be able to leave clothes or towels in common areas, the draining area is only for diving equipment.
• PERSONAL HYGIENE
Correct personal hygiene measures include:
All surfaces, doorknobs and faucets will be disinfected in the morning and in the evening with a solution of quaternary ammonium salts.
• COMMON AREAS
All common areas, tables, bathrooms, and showers will also be disinfected with the same frequency.
They will be disinfected before your arrival and after cleaning at noon.
They will also be disinfected before leaving and will also carry a disinfectant solution for those who want to use it.
• IN BOAT
Access will be limited to 6 passengers in the Alharaca, Rabieta and Arenga, while the Vitta will only be able to serve 4. That is, the capacity will be limited to 50% in all of them.
We know that it will be very difficult to maintain a safe distance during activities, however, we will have to make an effort, we must understand that protection to avoid contagion is the responsibility of each one of us.
When leaving diving if you ask us for support and we touch your equipment, remember to disinfect it as soon as you have control of it again.
The use of an additional second stage (octopus) will be mandatory, since, if there is any contingency with the air supply, it must be used to share the air.
• LUNCH AND FOOD
It will be delivered to you personally by someone from our staff after breakfast in a small bag, from that moment on you will be in charge of storing and handling it.
There will be no drinks on the boat, it is mandatory to use a container, two or more if you think it is necessary, which you must fill before leaving. Since you will be the only person who will handle it, we recommend having it always located and at hand.
You will no longer be able to take food from the bar, our staff will serve it for you. As usual, if you want more, you just have to go to the bar and ask for it. The cutlery will be located in front of your place at the table and only 4 people can sit at each one of them.
We have always been careful in this operation, whoever operates the compressor is aware that they must keep their hands clean. At the end of the filling, all the valves of the tanks are disinfected.